Customer Service Representative – Remote

Key Responsibilities:

• Handle inbound and outbound customer inquiries via phone, email, or chat.
• Resolve customer issues and complaints with professionalism.
• Update customer accounts and document interactions.
• Provide product or service information and troubleshoot problems.
• Meet daily performance targets and follow company policies.

Qualifications:

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Proficiency in CRM tools and basic computer skills.
• Ability to work independently and in a remote team environment.
• Previous customer service experience is preferred.